Scratch
Here you will find older scratches, musings and other detritus that once were located on the front pages, but have now faded.
Filed away here to collect dust and cobwwwebs in perpetuity, links may break, facts may change and data may corrupt.
On occasion I may come down here to tidy, but for the most, I prefer to leave the past where it lies.
Royal Mail Special Delivery (Again)
Special is the word for it.
American narrator voice over: As mentionedPreviously on skitz.org...
I bought some concert tickets from Ticket Master, and they tried and failed to deliver leaving a little red card. At this time I now had a total of four red cards for other items, although I could only name three. I called and re-arranged delivery for when I would be at home. On the appointed date, two items turned up. The third never showed. Apparently the postman had taken it upon himself to try and redeliver the item, but by that point we had gone to the sorting depot to find out wtf was going on. We later returned home to find another red card saying they couldn't deliver a package. Grrrr. (I believe a similar thing happened with a previous item which is why I got a fourth card, but I have never been able to confirm this as I wasn't expecting something else so don't know if its gone missing or never existed. Schrödinger would be proud.) The item would never materialise again.
The following Monday, only 1 of 2 different, rather crucial, items materialised, again via special delivery, albeit 2 hours late. I would've called to ask what was going on but the depot was closed. The following morning I called the depot. I say morning, I started calling at 7 using a hands free phone and eventually spoke to someone shortly after 11, and they denied knowledge of any second parcel and since I couldn't contact the sender, I didn't have a track and trace number to prove that it existed.
At approximately 1530 that day, a lone postman turned up with the second package and explained he had been told to deliver this package immediately, but did not know anything about why. Well, 26 hours late isn't bad
With numerous calls to the management of the local depot "we're looking into it", Royal Mail Complaints "you'll need to get the sender to claim on your behalf", I called Ticket Master and asked for them to start my claim. At this point I was advised that the tickets couldn't be replaced for H&S reasons, but as there were some still available, I could purchase them. So I did.
Needless to say, I returned the next day to find a red delivery card. Needless to say when I went to collect them the following day at the depot, they were not there.
It was at about this point I spoke to a member of management, using some rather colourful language, pointing out that if something is given to someone to pass on, and they don't, then they are more than likely, thieving bastards and should be shot. I also asked him whether he thought this was an acceptable state of circumstances to be in and he agreed that it wasn't. He promised me a phone call later that morning, and I pointed out that if I hadn't received it, I might be slightly angsty next time I spoke to him.
However, he did call later that day and say he had found them in a completely different depot, and I asked him how the local driver in Acton had returned it to Paddington and he said he was unsure, but was looking into it. In the meantime did I want my tickets redelivered? I asked him whether he was F****** joking, and he said he wasn't. I asked him whether he could see the envelope, and he replied yes. I told him that I would collect it from him in person at 7am tomorrow (this) morning, and he said he didn't start work that early. I pointed out that on this occasion he would.
5 Apr 2005 5:53 | (0) comments | Thoughts
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